Commercial
SuperSTAR offers Self-Service Business Intelligence solutions — the ability for business users to create any query or report they want, based on the underlying transactional data. This means users are no longer restricted to using canned reports or running queries against a pre-built data cube; they are provided with unrestricted access to the data.
Examples of data are: timesheet data for better project management and resource
utilization; helpdesk call data for a more informed view on performance metrics; and financial data to which you can apply 'what-if' analysis to become better prepared for changes
in the business environment.
Comprehensive Overviews
Data from a number of sources can be easily integrated in SuperSTAR to provide a comprehensive overview of different areas of the business. The overviews can be disseminated in various ways, including using executive dashboards, balanced scorecards, and conventional management reporting.
These overviews can help you and your business users better understand the core drivers of your business, and to better align actions with strategy. They can also can be used to focus attention on issues requiring immediate attention.
Access to Details
Business users can drill down from the high-level overviews to the underlying detailed data to identify and understand root causes.They can spot emerging patterns and trends, and forecast likely outcomes based on current and historical data.There are no intervening OLAP cubes, so your staff have direct access to the detailed data regardless of its size and complexity.
SuperSTAR's synthetic fields and 'what if' analytics avoid the need for business users to undertake elaborate transformations of data often used in ETL tools, because these transformations can be done 'on the fly' using drag and drop.
Applicable Enterprise Wide
SuperSTAR is applicable in all areas of business such as transaction and revenue analysis, human resource planning, customer relationship management (CRM), supply chain management, and internal performance, process, inventory, quality, and risk management.
Business users can easily access data by viewing pre-prepared tables or reports, by preparing a new table or report, or by undertaking customized analysis. This frees up other valuable technical resources that may be currently burdened with servicing report requests from these users.
Tailored Commercial Business Intelligence Solutions
Our Client Services consultants can work with you and your staff to develop and implement an appropriate Business Intelligence solution that meets the requirements of all levels of usage from executive to shop floor. This includes 'duty of care' to ensure that the techniques being applied are appropriate for your data, so that you can rely upon the results being produced. Our consultants pay particular attention to ensuring that you and your staff can easily understand the results and are not swamped with data.
Our
Client Services consultants can also work with your business users to embed your Business Intelligence solution into your business workflows, which minimizes the
amount of manual work required in transferring data to and from your other systems.
We can also automate the interfaces to your process management and reporting systems.
Users can use SuperWEB to migrate from dashboards to reports to ad hoc analysis, and use SuperCROSS for full ad hoc analytics. There is a seamless progression from one environment to the next with security mechanisms in place to ensure only those with the authority can access the data.
Enterprise Reporting and Ad hoc Analytics at Their Best
By combining enterprise reporting with SuperSTAR's ad hoc capabilities, organizations can enjoy the best of both worlds. Summary reports and dashboards for managers and general users and ad hoc analytics for users wanting to drill deeper into the data or perhaps create custom tables and reports.
Contact us
To find out how our solutions meet your requirements, please contact us.